Privacy policy
Privacy policy
Like a Local collects only the information needed to plan and run your trip, and deletes it without delay once that purpose is done.
This is a draft. The content below needs legal review and confirmed business details before publication. Highlighted items will be filled in once confirmed.
Effective date [Month] [Day], 2027 · Data controller [Business name]
1. Purposes
- Trip consultation and course information
- Bookings, performing the contract, and local reservations for accommodation, vehicles and flights
- Safety management and emergency contact during the trip
- Payments, refunds and handling complaints
2. Personal information we process
| Stage | Item |
|---|---|
| Enquiry | Name, contact (phone · KakaoTalk ID), preferred dates, group size, regions of interest |
| Booking · contract | Name as in passport, date of birth, sex, passport number and expiry, emergency contact |
| Payment | Payer name, refund account |
| Optional | Dietary restrictions, interest in driving (licence details) |
Sensitive information needs separate consent
Health information such as allergies or mobility needs, and religious information such as wishing to attend religious meetings, are sensitive information under the law. We use them only to plan your itinerary and meals, and process them only with consent given separately from general consent. You can still enquire without giving it.
3. Retention
- Enquiry only, no booking: deleted [1 year] after the enquiry ends
- Contract and withdrawal records, payment records: 5 years (E-Commerce Act)
- Consumer complaint and dispute records: 3 years (E-Commerce Act)
- Passport copies and sensitive information: deleted within [30 days] after the trip ends
4. Sharing with third parties and overseas transfer
To run the trip, some information has to be passed to local providers. We explain the details below and ask for your consent when you sign up.
| Recipient | Country | Item | Purpose · retention |
|---|---|---|---|
| Airlines | [By airline] | Name in English, date of birth, passport details | Ticketing · per the airline’s policy |
| Local providers such as accommodation, rental cars and cruises | New Zealand, Australia | Name in English, group size, licence details if needed | Booking · until the trip ends |
| Insurer | Republic of Korea | Name, date of birth | Travel insurance · per the insurer’s policy |
Information is sent by email or through each provider’s booking system at the time of booking. You can refuse overseas transfer, but the related booking can’t then go ahead.
5. Outsourcing
[Processors such as messaging, payment and cloud services, and the work entrusted]
6. How we delete
Electronic files are deleted so they can’t be recovered, and paper documents are shredded.
7. Your rights
You may ask at any time to access, correct or delete your information, stop processing, or withdraw consent. Contact us below and we’ll act within 10 days.
8. Security measures
- Access to passport details and similar is limited to [ ] guides
- Files are password-protected, and personal details are never posted in group chats
9. This website
The enquiry form on this website only saves your draft temporarily in your own browser. We don’t use advertising tracking cookies. [Update once real submission is connected]
10. Privacy officer
Officer [Name] · Phone 010-6441-0802 · KakaoTalk ID MarcusL · Email [Email]
For further help in Korea, contact the Personal Information Infringement Report Center (118) or the Personal Information Dispute Mediation Committee (1833-6972).
11. Changes
If this policy changes, we’ll post a notice on this page 7 days before it takes effect.